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PROBLEM:
I've ordered the wrong size. I need a bigger/smaller shirt.
SOLUTION:
Return the t-shirt to us along with a note to say what size you need.
Please ensure you return the t-shirt to us in the same condition it was originally sent with any tags still on the garment.
We usually print the weeks' size exchanges on Fridays.
We can't print a new size for you until we've received your returned shirt.
We offer size exchanges free of charge however you will have to pay for additional postage for replacements to be sent to you. For one t-shirt replacement, purchase one additional postage, for two, buy two etc. 
You can request a colour change for your replacement if you'd like.

1.) Please return your item(s) to:

Norn Iron Tees
7, The Close
Lisburn
BT275EU

2.) Please click here to purchase additional postage
 

PROBLEM:
My shirt has a flaw/hole/print error.
SOLUTION:
Email us here admin@nornirontees.comto let us know, we'll organise a replacement right away. Then return the shirt to us.


PROBLEM:
I don't like the shirt design/colour I've received. Can I return it for a refund?
SOLUTION:
Yes you can, as long as it's unworn and returned to us neatly packaged. We'll refund your payment on receipt of the return.

PROBLEM:
You've sent me the wrong t-shirt.
SOLUTION:
Ooops. Sorry. We do make the occasional packing error.
Email us here admin@nornirontees.com to let us know the details and we'll get the right one sent to you.
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Please note: if you give us an incorrect or incomplete address and this causes your order not to be delivered, we reserve the right to wait until the order is returned to us by the mail service before reshipping your order. This can take up to 8 weeks for non European mail as its returned to us via surface mail.

 

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